Getting started in social computing
This is for you if …
- You need to be sure your business is ready to adopt social computing.
- You need to get people on side and enthusiastic about your plans for Enterprise 2.0.
- You need to make a lot of people aware of what you want to do with social media.
- You need to influence senior managers to make them feel OK about what you are doing.
- You need to gain influence with your IT department.
- You need to summon up the energy to have a go!
The timescales involved will be variable depending on your circumstances but broadly my support will take the following form:
In the first weeks I will help you and your team work out where you are in terms of social computing and where you want to get to. What sort of things are easy and what are hard, how long will this take, who needs to be involved and how much does it all cost?
On the basis of these answers and further research I will help you put together a strategy and road map for social media in your business to use to influence senior execs and others in your organisation.
If you decide to go ahead with your plans I will run workshops to get staff and other managers up to speed with what we are proposing and to start building support for your activities. I will also meet with your IT department and help you broker the relationships that will be necessary to take your plans forward.
I will work with you through the early stages of getting your new tools up and running providing support and advice and helping you deal with issues as they arise. I will connect you with other support as appropriate and help you learn from what others have done and are doing as you start building your business social computing capability.
At the end of the Starter Pack I will work with you to review where we have arrived, where you still need to get to and, if you want to engage my services further, discuss what is available in Keeping Going.
Keeping going in social computing
It is hard enough getting started with social computing but even once you have created the appropriate environments you need to keep working to attract people to your spaces and get them busy, lively and productive.
With this product I will help you:
- Work out what is working, what isn’t and why.
- Apply tried and tested ways to increase engagement and build activity in your spaces.
- Help you review your use of technology and decide where to make changes and adapt.
- Help you put in place policies and guidelines to help your users make the most of their new found capabilities.
As with Getting Started the timescales will vary depending on your circumstances but my support would take the following form:
I would work with you and your team to decide on appropriate actions to take and maybe some to stop doing.
I would attend team meetings and help you work through issues that have arisen and how to deal with them.
I would work with you to encourage the widest possible sense of ownership of your social computing environment. This would take the form of facilitated sessions with users, system owners and IT to agree on how they will collectively make the system work for them and make it sustainable and productive.
I would work with you individually to help you keep your energy up, stay focussed and work out how to deal with the many issues that will arise out of engaging in such a fast moving and exciting new business practice.
Social media expert
You may already have got going with social computing or not want to make the investment in time and money involved in Getting Started or Keeping Going going but you do need some help and support.
My Expert product is made up of online and phone support plus attendance at occasional meetings within your business to help you keep on track, keep your energy up and keep up to speed with what is possible. I will keep you informed of current thinking in social computing and aware of what other companies in your sector are doing. I will help you work on your challenges offering relevant stories from my own and others’ experience and act as a sounding board to help you work out what you need to do and how.
Social media coaching
I offer one-on-one coaching on all aspects of the social media and enterprise 2.0 aimed at busy people who have barely come to terms with e-mail let alone kept up with the surfing generation. I can come to your home or office and walk you through some of the main elements of the modern web and how you can maximise your experience including:
- How to write great blog posts
- How to build an audience
- How to cope with information overload
- How to use tags and folksonomies
- How to get the most out of RSS.
Custom Consulting
Not everything can be put neat easy packages so I am always happy to work with you to support your use of social media in whatever ways you see fit and am happy to discuss custom ways in which I can deliver this for you.